QualityAgent is a Danish-owned IT-company that develops intelligent quality assurance tools to contact centers.
The benefits of using QualityAgent
When you use QualityAgent, your quality assurance is being automated. Therefore you can spend more time on what is value creating for your contact center.
Our main vision is to automate the quality assurances in both in- and outbound contact centers in different lines of industries. Using QualityAgent you get a valuable insight in your quality.
Who is behind it?
Combined competencies from IntraManagers and RECORDIT
QualityAgent is an independent company, but the system has been developed by the Danish IT-company IntraManager® in collaboration with RECORDIT®. QualityAgent therefore brings together the best competencies from both companies in one, integrated solution that can create value for your company.
Are you prepared?
Contact us and get a trial period on QualityAgent.