QualityAgent is a Danish-owned IT-company that develops intelligent quality assurance tools to contact centers.
The benefits of using QualityAgent
When you use QualityAgent, your quality assurance is being automated. Therefore you can spend more time on what is value creating for your contact center.
Our main vision is to automate the quality assurances in both in- and outbound contact centers in different lines of industries. Using QualityAgent you get a valuable insight in your quality.
Who is behind it?
Experiences from the contact center industry
QualityAgent is an independent company, but the solution has been developed by the Danish IT company IntraManager PLC. IntraManager PLC delivers SaaS-solutions and development to many companies in various industries, which contribute to the companies being automated and optimized. QualityAgent has been developed based on the experiences that IntraManager PLC has gained in the contact center industry, which is why it is an extremely valuable tool for quality assurance.
Ready to get started?
Contact us and get a trial period on QualityAgent.